Frequently Asked Questions
When is it time to have my rolls exchanged or sharpened? Here are things to look for:
1. Low motor amps and reduced capacity. Instead of it taking six hours to process it may take eight hours.
2. Poor feed quality. The rolls will be doing more crushing than grinding, resulting in excessive powdering.
How long can I expect my rolls to go in between changes?
Factors to consider:
1. Do you have the proper protection, such as a magnet or scalper system?
2. Is the machine you are using the correct size for your application? Typically, Roll life is primarily dependent on bushels ran compared to the size of the machine. Rolls should last at least two years between sharpening. Less than that and you are paying too much for service calls, bearing replacement, downtime and possible overtime. You WILL save money, by trading up for a larger Mill!
How long between requesting a Roll Change from RMS will I have to wait for RMS to come to my facility?
1. If it is an emergency, we can be there immediately.
2. If it is not an emergency, we try to group you in with a trip with other customers in the same area. This will save you money, as you will be splitting the cost of travel expenses. We recommend calling in at least one month ahead of time to get a "grouped in" rate.
3. If you have a specific date in mind and you do not want to wait for group pricing, let us know. We work around your schedule!
Contact a representative today to find out when we will be in your area next: Rob O at (605) 498.1386
If RMS comes to my facility to change out the rolls, how long will this take?
Generally, within 8 hours. These 8 hours can be split between two days, if needed. We work around your schedule.
If I want my rolls sharpened at RMS'S facility, how long will it take?
If an appointment is made and the rolls are in our shop by 7-8am, typically we will have you on the road again by late afternoon the same day. We stock all replacement parts you may require.
Contact a representative today to make an appointment: Dave Huff at (605) 498.1383
What is the advantage of being in the RMS roll exchange program?
- We will provide appropriately sized rolls for you as long as you own your mill.
- There is no need to have extra rolls lying around not making you any money.
- It does not matter what size, brand or model of mill you have.
- We come to your facility and change out your rolls.
- If you prefer to change out your own rolls we also have the ability to deliver sharp rolls to your facility.
- Our service technicians will work around your production schedule, in two men crews to minimize your down time
- We can work evenings or weekends whatever meets your needs
- RMS guarantees an average roll diameter of 11.75'' for Industrial Mills and 8.75'' for Commercial Mills
- 90 day workmanship guarantee
- We can group you in with other customers in the area, to help reduce your costs.
- Fully Insured
What is the largest Chilled Cast Iron or hardened steel Rolls RMS manufacture?
Cast Iron Rolls: 24 x 72 Steel Rolls :18 diameter and 60 long hardened steel rolls. All of these rolls have removable shafts for easy shaft replacement. RMS always likes a challenge; therefore, we are able to do custom work for you if the above parameters do not meet your needs.
How do I know if a bearing is going out?
1. Excessive vibration
2. The bearing in question is excessively hotter than the other bearings on the machine.
My machine is starting to vibrate and making unusual noise, what could be the cause of that?
If you have an RMS machine: 1. Possible bearing failure 2. Possible shaft surface failure
If you do not have an RMS machine: 1. Possible bearing failure 2. Possible shaft surface failure 3. Possible Idler bearing failure
What if I do not have an RMS machine?
With over 25 years experience in the particle size reduction industry, RMS has serviced all brands and sizes of machines. In addition, we are able to make rolls for any size or brand of roller mill or roller grinder.
Why is my ground product quality poor?
Could be one of the following reasons: 1. Mill is out of adjustment 2. Dull Rolls 3. Improper spring tension 4. Wore roll position parts 5. Could be the corn itself. It could be over dried or a hybrid with poor grinding characteristics.
Why am I getting whole kernel corn?
Could be one of the following reasons: 1. The V-block is wore out 2. Dull rolls, which cause the product to pile up on the rolls.
What kind of materials can an RMS machine process?
RMS mills can process just about anything friable. Our mills have been used in following industries:
- Animal Feed
- Food, Chemical & Mineral Grinding
- Pet Food
- Peat Moss
- Custom applications are always welcome!
Contact us today, to learn more about what we can do for your operation. We have a full test lab equipped to test grind your product, to your specification, and have the ability to recommend a machine and roll corrugations to meet your operations needs.